vph77 Privacy Policy

1Introduction & Scope

vph77 ("we", "us", "our") is committed to protecting the privacy of every player who uses our platform. This Policy describes how vph77 collects, uses, processes, stores, shares, and protects personal data in accordance with Republic Act No. 10173 (the Data Privacy Act of 2012), its Implementing Rules and Regulations, the guidelines of the National Privacy Commission (NPC), and the data protection requirements of the Philippine Amusement and Gaming Corporation (PAGCOR).

This Policy applies to all personal data collected by vph77 through:

• Account registration and the KYC verification process;
• Use of any vph77 Platform feature, including gaming, deposits, and withdrawals;
• Communications with our customer support team;
• Cookies, analytics tools, and other tracking technologies deployed on the Platform;
• Any other interaction between you and vph77 in connection with the Platform or its services.

2Data Controller Information

For the purposes of the Data Privacy Act of 2012, vph77 acts as the Personal Information Controller (PIC) in respect of all personal data collected through the Platform. vph77 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable privacy legislation.

3Personal Data We Collect

vph77 collects personal data through various means and at multiple points in your relationship with the Platform. The categories of personal data we collect are set out below:

3.1 Registration & Account Data

When you create a vph77 account, we collect the information you provide directly, including: full legal name, date of birth, gender, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, or Makati), email address, and mobile number.

3.2 Identity Verification (KYC) Data

PAGCOR regulations and Anti-Money Laundering Act compliance require vph77 to verify the identity and age of all players. KYC data includes: copies of government-issued photographic ID (PhilSys National ID, passport, driver's licence, SSS card, UMID, or Postal ID), proof of address documents where required, and facial verification images where applicable.

3.3 Financial & Transaction Data

We collect and process data relating to your financial transactions on the Platform, including: payment method details (e.g., GCash account identifier, BPI account, BDO account, PayMaya identifier — note: full card or account numbers are handled by PCI DSS-compliant payment processors, not stored by vph77 directly), deposit amounts, withdrawal requests and amounts, transaction history, and bonus credit and wagering records.

3.4 Gaming & Usage Data

We collect data about how you use the Platform, including: games played, bet amounts and outcomes, session duration, device type, browser type, operating system, IP address, and approximate geographic location (at city level, not precise GPS location).

3.5 Communications Data

Records of communications between you and vph77's customer support team are retained, including: live chat transcripts, support ticket records, and email correspondence. These records are maintained for quality assurance, dispute resolution, and regulatory compliance purposes.

3.6 Automatically Collected Technical Data

The Platform automatically collects certain technical data when you access vph77, including: IP address, device identifiers, cookie data, access timestamps, and page navigation patterns. See Section 6 (Cookies & Tracking) for further detail.

4Legal Basis for Processing

Under the Data Privacy Act of 2012, vph77 processes personal data on the following legal bases:

5How We Use Your Data

vph77 uses your personal data for the following specific purposes:

1. To create, maintain, and administer your vph77 Account, including processing login authentication;
2. To verify your identity and age in compliance with PAGCOR requirements and Philippine law;
3. To process deposits, withdrawals, and all financial transactions associated with your Account, including GCash, PayMaya, BPI, BDO, and Metrobank transactions;
4. To detect, investigate, and prevent fraud, money laundering, and other prohibited conduct on the Platform;
5. To monitor gaming patterns for responsible gaming purposes, including detecting potential indicators of problem gambling and applying protective measures as required by PAGCOR;
6. To deliver customer support services, resolve disputes, and respond to queries and complaints;
7. To send you transactional communications, including deposit confirmations, withdrawal notifications, and account security alerts;
8. To send you promotional communications and personalised offers, where you have opted in to receive such communications or where permitted under applicable law;
9. To conduct internal analytics and improve the Platform, its products, and the overall player experience;
10. To comply with legal, regulatory, and reporting obligations applicable to vph77 as a PAGCOR-licensed gaming operator.

6Cookies & Tracking Technologies

vph77 uses cookies and similar tracking technologies to operate the Platform effectively, understand how players use the Platform, and deliver a better experience. The categories of cookies in use are as follows:

• Strictly Necessary Cookies — Required for the Platform to function, including maintaining your login session and ensuring security. These cookies cannot be disabled without breaking core Platform functionality;
• Functional Cookies — Remember your preferences and settings, such as language preferences and game lobby display options;
• Analytics Cookies — Collect anonymised data on how players navigate the Platform, which pages are visited, and where errors occur. This data is used to improve Platform performance;
• Session Cookies — Temporary cookies that expire when you close your browser, used to maintain your session state during active use of the Platform.

You may control cookies through your browser settings. Disabling non-essential cookies will not prevent you from using the core Platform, but may affect certain functionality and personalisation features. vph77 does not use third-party advertising cookies or behavioural tracking for advertising purposes.

7Third-Party Sharing & Disclosures

vph77 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your personal data is shared with third parties only in the following limited circumstances:

7.1 Service Providers (Data Processors)

vph77 engages third-party service providers who process personal data on our behalf to support Platform operations. All such providers are bound by data processing agreements requiring compliance with DPA 2012 standards and prohibiting any use of your data for their own purposes. These include: payment processors (GCash/GXI, PayMaya/Voyager, BancNet), identity verification and KYC service providers, fraud detection and security service providers, and cloud infrastructure providers.

7.2 Regulatory Authorities

vph77 is required by law to share certain data with regulatory and enforcement authorities, including: PAGCOR (licensing compliance and player protection monitoring), the Anti-Money Laundering Council (AMLC) (mandatory transaction reporting under RA 9160), the National Privacy Commission (NPC) (data breach notifications and regulatory inquiries), and competent Philippine courts or law enforcement agencies acting under lawful order.

7.3 Game Content Providers

Game results and session data may be shared with third-party game studios providing titles on the vph77 Platform (such as Pragmatic Play, NetEnt, and Play'n GO) to the extent necessary for game integrity verification and dispute resolution. These providers operate under data sharing agreements consistent with this Policy.

8Data Retention

vph77 retains your personal data for the periods set out below, after which it is securely deleted or irreversibly anonymised:

Where retention is required by law beyond the periods above, data will be retained for the full legally required period. Data required for ongoing legal proceedings will be retained until those proceedings are fully resolved.

9Data Security Measures

vph77 implements technical and organisational security measures appropriate to the risk level of the personal data we process. Our security programme includes the following measures:

• Encryption in transit — All data transmitted between your device and vph77's servers is protected by TLS 1.3 encryption, preventing interception of personal data in transit;
• Encryption at rest — Personal data stored in vph77 databases is encrypted using AES-256 encryption;
• Access controls — Personal data access is restricted to authorised vph77 personnel on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication;
• Audit logging — All access to personal data records is logged and subject to regular audit review;
• Penetration testing — vph77's Platform undergoes regular third-party security assessments and penetration testing;
• Data breach response — vph77 maintains a documented data breach response procedure. In the event of a breach affecting your personal data, vph77 will notify the NPC within 72 hours of becoming aware and will notify affected individuals without undue delay as required by NPC Circular No. 16-03.

10Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by vph77. To exercise any of these rights, contact our Data Protection Officer at [email protected] or through the live chat support function on the Platform.

11Children & Minors

The vph77 Platform is strictly intended for adults aged 21 years and older, as required by PAGCOR regulation. vph77 does not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the account registration process, and vph77 employs KYC procedures to confirm this.

12Cross-Border Data Transfers

Some of vph77's service providers — particularly cloud infrastructure, game studios, and payment technology partners — may process personal data outside the Philippines. Where such transfers occur, vph77 ensures that appropriate safeguards are in place as required under Section 21 of the Data Privacy Act of 2012 and related NPC issuances.

These safeguards include: binding contractual clauses requiring overseas processors to apply protection standards equivalent to those required under Philippine law, and transfers only to jurisdictions or entities that meet NPC standards for adequate data protection.

vph77 does not transfer personal data to countries that do not provide adequate data protection without implementing appropriate contractual, technical, and organisational safeguards.

13Changes to This Policy

vph77 may update this Privacy Policy from time to time to reflect changes in our data processing activities, legal requirements, or Platform operations. When material changes are made, vph77 will notify registered Players by email to their registered address or by prominent notice on the Platform, at least seven (7) days before the updated Policy takes effect.

The "Last Updated" date at the top of this Policy will be revised to reflect the date of each update. Your continued use of the Platform following the effective date of a revised Policy constitutes your acknowledgment and acceptance of the updated terms. If you do not agree to material changes, you should close your Account prior to the effective date and request deletion of your personal data where applicable.

14Contact & Complaints

For all privacy-related enquiries, rights requests, or concerns about vph77's handling of your personal data, contact our Data Protection Officer using the details below. Please include your full name, registered email address, and a clear description of your request or concern:

If you are not satisfied with vph77's response to your privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint is available on the NPC's official website.